Understand the Client
We begin by listening carefully to each client's personal, family, or business circumstances, financial commitments, and long-term objectives.
FAQ
Insurance FAQs
Straightforward answers based on how we work. If your question is not covered here, please contact us directly.
What does ONE Insurance Brokers do?
We are an insurance and financial protection advisory firm. We help individuals, families, and businesses identify suitable protection and planning options based on their needs, responsibilities, and objectives.
What is the difference between an insurance broker and an insurer?
An insurer underwrites and issues policies. An insurance broker advises clients and helps them access suitable cover from insurers. ONE Insurance Brokers acts as your advisory partner — we conduct a financial review before recommending solutions, rather than starting with a single product.
Do you recommend products before understanding my situation?
No. We conduct a comprehensive financial review with each client before recommending any product or solution. Effective protection begins with understanding your circumstances.
How does advice differ for Dubai versus Lebanon clients?
The advisory process is the same disciplined review, but market options, currencies, residency rules, and insurer appetite can differ between Dubai/UAE and Lebanon. We explain those differences clearly, including when international cover or cross-border considerations matter for expats and dual-country families.
Do you advise both corporate and individual clients?
Yes. Individuals and families typically focus on life, education, critical illness, and disability-related protection. Corporate clients often discuss liability, partnership and key person arrangements, pensions, and group life benefits. Many business owners need both personal and company reviews.
Who can you advise?
We advise both individual and corporate clients, including families and businesses seeking protection, planning, and group benefit solutions within our areas of expertise.
Which regions do you work across?
Our advisors bring more than 25 years of experience across the Middle East, including Lebanon and the GCC region. We also work with international insurance providers where appropriate for client needs.
What solutions can you help with?
Our expertise includes family and life protection, education planning, critical illness and disability cover, business liability, partnership and key person arrangements, pension-related planning, and group life products. See Our Expertise for the full list.
Is a consultation really complimentary?
Yes. You can arrange a complimentary consultation by phone, email, or the contact form. There is no obligation to purchase cover. We outline next steps only after understanding your situation.
How do I arrange a consultation?
You can contact us by email at [email protected], by mobile in the UAE or Lebanon, or through the contact form on this website. Consultations can be arranged on a complimentary basis.